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Hi,
We are trying to backup our VMs through Backup Exec 2010 with Granular Recovery Technology. The backup jobs completes but with errors:
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The job completed successfully. However, the following conditions were encountered:
Failed to mount one or more virtual disk images. Restores that use Granular Recovery Technology may not be available from this backup set.
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Debug log from Backup Exec:
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BEREMOTE: [11/24/11 15:05:33] [1884] [fsysshared] - VDDK-Log: VixDiskLibVimResolveHostName: Resolving IP address for hostname 192.168.123.39.
BEREMOTE: [11/24/11 15:05:33] [1884] [fsysshared] - VDDK-Log: VixDiskLibVimResolveHostName: Resolved to 192.168.123.39.
BEREMOTE: [11/24/11 15:05:33] [1884] [fsysshared] - VDDK-Log: VixDiskLibVim: VixDiskLibVimLogin
BENGINE: [11/24/11 15:05:33] [0412] [server] - Updating status for: 'Server2-Server2-FullBackUptoDisk' (0x1 0x10)
BENGINE: [11/24/11 15:05:33] [0412] [server] - Status for: 'Server2-Server2-FullBackUptoDisk' updated
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Log: VixDiskLibVim: TicketFindVMByInvPath: vmxPath = -Host -
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Warn: VixDiskLibVim: TicketFindVMCb failure - VixError = 4000.
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Log: VixDiskLibVim: VixDiskLibVimLogout
BEREMOTE: [11/24/11 15:05:34] [4556] [mounter] - VMDKRemoteImage::Open() Could not open the disk '[vmshared8] server2/server2.vmdk' Error Text: 'The virtual machine cannot be found' Error: '4000'
BEREMOTE: [11/24/11 15:05:34] [4556] [engidrapi] - CDiskLayoutImplementation::DisableAutoMount: AUTOMOUNT is already disabled
Symantec Backup Exec 2010 R3 Download BEREMOTE: [11/24/11 15:05:34] [4556] [mounter] - VMwareVirtualSystem::MountDisksUsingVddk() - Enter
BEREMOTE: [11/24/11 15:05:34] [4556] [fsysshared] - vddkWrapper::createVDDkIniFile() using the ini file C:Program FilesSymantecBackup ExecDatavddk-0.ini for initialization
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Warn: Refusing to set temp directory second time 'C:UsersADMINI~1.DSHAppDataLocalTempvmware-administrator-500' to 'C:UsersADMINI~1.DSHAppDataLocalTempvmware-administrator-500'.
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Warn: Mntapi_Init: Unable to set the driver name, volume mounting may not succeed.
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Log: Mntapi_Init Asked - 1.0 Served - 1.0 was successful,TempDirectory: C:UsersADMINI~1.DSHAppDataLocalTempvmware-administrator-500.
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Log: VixDiskLibVimResolveHostName: Resolving IP address for hostname 192.168.123.39.
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Log: VixDiskLibVimResolveHostName: Resolved to 192.168.123.39.
BEREMOTE: [11/24/11 15:05:34] [1884] [fsysshared] - VDDK-Log: VixDiskLibVim: VixDiskLibVimLogin
Download Backup Exec 2010 BEREMOTE: [11/24/11 15:05:36] [1884] [fsysshared] - VDDK-Log: VixDiskLibVim: TicketFindVMByInvPath: vmxPath = -Host -
BEREMOTE: [11/24/11 15:05:36] [1884] [fsysshared] - VDDK-Warn: VixDiskLibVim: TicketFindVMCb failure - VixError = 4000.
BEREMOTE: [11/24/11 15:05:36] [1884] [fsysshared] - VDDK-Log: VixDiskLibVim: VixDiskLibVimLogout
BEREMOTE: [11/24/11 15:05:36] [1884] [fsysshared] - VDDK-Warn: VixDiskLibProvider::NameBasedProvider::Get: Unable to open disk [vmshared8] server2/server2.vmdk, openflags = 4 - VixError 0xfa0.
BEREMOTE: [11/24/11 15:05:36] [1884] [fsysshared] - VDDK-Warn: DiskLibProvider_GetDisk: Open failed - index 0.
Symantec Backup Exec 2010 R3 Download Iso BEREMOTE: [11/24/11 15:05:36] [1884] [fsysshared] - VDDK-Log: Error 2 opening disk 0.
BEREMOTE: [11/24/11 15:05:36] [1884] [fsysshared] - VDDK-Log: VixMntapi: Operation failed with system error: The system cannot find the file specified.
BEREMOTE: [11/24/11 15:05:36] [4556] [mounter] - VMDKRemoteImage::mountDisks() Could not open the diskset. Error Text: 'A file was not found' Error: '4'
BEREMOTE: [11/24/11 15:05:36] [4556] [engidrapi] - CDiskLayoutImplementation::SetAutoMount: Disabling AUTOMOUNT
BEREMOTE: [11/24/11 15:05:36] [4556] [mounter] - VDiskMounter::MountAllDisks:failed VirtualSystem::Initialize()
VIDEO BEREMOTE: [11/24/11 15:05:36] [4556] [mounter] - Error mounting disks (0xe0009741)
BEREMOTE: [11/24/11 15:05:36] [4556] [fsysntfsimg_pdi] + img_pdi_attach.cpp (551):
BEREMOTE: [11/24/11 15:05:36] [4556] [fsysntfsimg_pdi] | Error mounting disk(s): E_IMG_FS_FAILED_TO_MOUNT_VIRTUAL_DISK (0xe0009741).
Backup Exec 2012 Download BEREMOTE: [11/24/11 15:05:36] [4556] [mounter] - CommonMounter::~CommonMounter called
Symantec Backup Exec 2010 R3 Tape Drivers Download BEREMOTE: [11/24/11 15:05:51] [4556] | Exit point of IMG_PDI_FSYS::AttachToDLE hit: (0x00000000)
Backup Exec 2010 Review -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Any ideas?
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